Guest Directory

BOTTLE OF WATER

Complimentary two bottles of drinking water are available in your room. Please note that tap water is not safe to drink.

BATHROBE

Bathrobe available in your room.

BUSINESS CENTER

Telephone

• Local Call: 10 Baht per call
• Long distance Domestic call : Hotel Long distance domestic call rate per minute
• Long distance Domestic call Cell Phone : 15 Baht per minute
• Overseas Call: Hotel overseas call rate per minute
• Collect call: 10 Baht per call

Facsimile Transmission:
Incoming

• In House guest: Free 5 pages, 10 Baht per page thereafter
• Outside guest: 15 Baht per page

Out-going
Charge as per hotel telephone rate per minute

Photocopying & Printing :

• In House Guest: Free 20 pages per stay for A4 Black & White
• A4 Black & White: 10 Baht per page
• A4 Color: 60 Baht per page
• A3 Black & White: 20 Baht per page
• A3 Color: 120 Baht per page

(** All prices is net rate **)

COFFEE/TEA MAKER

Coffee and tea is provided complimentary in your room. For replenishment, please press

Guest Directory

CONCIERGE SERVICE

The concierge service is available at the lobby 24/7. You may ask assistance
with regard to general information, mail and messages, sight-seeing tours,
transportation etc. For information please press

CREDIT CARD

The hotel accepts the following major credit cards:
American Express, Master Card, Union Pay and Visa

DAILING INSTRUCTION

• Front desk Press 0
• Room to room Press 8 + Room number
• Local call Press 9 + Number
• International call Press 9 + 007 + Country code + Area Code + Number

EARLY EXPRESS BREAKFAST

Available from Mondays to Fridays, please contact our friendly crew, last order before 10.00 pm

ELECTRICITY

Electric supply/voltage is 220 volts. All electric outlets in your room are off
when your key card is not inserted in the power socket. However, the outlet
at working table are always on.

EMERGENCY FIRE INSTRUCTION

In the event of fire

• – Report the fire or smell of smoke immediately to operator, please press
• – Immediately activate the nearest fire alarm.
• – Where possible, close all doors in the vicinity to prevent if from spreading.
• – If you cannot leave the premises, your room is the safest place to be in.
    Seal the crack under your door and all air vents with wet towels, sheets
    or blankets to keep out the smoke. Turn off the air conditioning and fan.
• – Telephone the Front Desk to advice of your location.
• – Above all, do not panic, help is on its way.

Guest Directory

EMERGENCY (MEDICAL)

For any emergency, contact Front Desk immediately, please press

EYE BAR

Open daily from 5.00 pm till 10.00 pm at Lobby Floor.

FAX SERVICE

Fax service is available 24/7 at Front Desk. Charges may apply.
Please press

FITNESS CENTER

Open daily from 5.30 am till 10.00 pm at Lobby Floor.

FOOD REHEATING SERVICE

Food reheating service ( microwave oven ) is available 24/7, please contact
our Front Desk or call press

FORGET SOMETHING?

We want your stay with us to be comfortable. Please remember we have
complimentary toiletries available if you need them. Just give us a call at
the Front Desk, please press

FRONT DESK

Front Desk is available 24/7. Should you need any further assistance please press

GAME CABANAS

Open daily from 7.00 am till 10.00 pm at Lobby Floor.

GUEST FEEDBACK

We value you opinion. Please take the time to visit our guest satisfaction
survey in your email after your check out date.

GUEST ROOM AMENITIES

Should you require additional room amenities such as face towels, blankets,

pillows, towels, shoe mitt etc., please contact our Housekeeping team by pressing

Guest Directory

ICE SERVICE

Ice is available upon request, please contact our team by pressing

HAIRDRYER

Available on the coffee table.

HANDY STEAM IRON & IRON & IRONING BOARD

Handy steam iron, iron and ironing board is available on a complimentary basis.

Please press

HIGH SPEED INTERNET ACCESS

High speed complimentary internet access are available in Guest Rooms/ Public area.

LAUNDRY SERVICE

Laundry list and bags are available in the drawer under the bed. Items collected
before 10.00 am will be returned within 48 hours.

For further assistant please press

LUGGAGE ASSISTANCE SERVICE AND STORAGE

Luggage assistance and storage are available 24/7.
Please contact Front Desk or press

NEWSPAPER

International newspaper is available at the lobby.

NOTEPAD

Notepad is available upon request, please contact our team by pressing

PHOTOCOPY

Photocopy service is available 24/7 at Front Desk. Charges may apply.
Please contact Front Desk for assistance or press

QUICK SERVICE CAFE

Open daily from 7.00 am till 9.00 pm at Lobby Floor.
Breakfast : 7.00 am – 10.00 am

Guest Directory

SAFE DEPOSIT

For your convenience, all rooms are equipped with a in-room safe.
It is strongly recommended that guests place all valuables in the safe
when they leave their rooms.

Please beladvised that the hotel will not be held liable for any loss of
valuables from you in-room safe. Please see the following details for
how to use your in-room safe:

• To lock: Enter any 3-6 digit code and press #
• To open: Enter the same 3-6 digit code

SLIPPERS

Slippers are available at the base of the coffee table.

TOILETRIES

For your convenience, complimentary toiletries such as dental kit, soap,
shampoo, conditioner, bath gel, comb, facial tissue and shower cap are
readily available inside the bathroom. Shaving kit, Sewing kit and sanitary
napkin are available upon request.

For further assistant please contact our Housekeeping or press

WAKE UP CALL

For your wake up call, please contact our Front Desk or press

Wi-Fi

• Please connect to : Vib Sanam Pao
• Username : Room no.+vib
• Password : Room no.
• If you have any difficulty connecting to internet, please contact our Front Desk or press